A unique service, Jpay allows family members and friends to keep in touch with inmates in state and county prisons. The site offers a host of services which includes emails for prisoners, music, video visitation and money transfer. In fact, it would be correct to say that Jpay takes the pain out of dealing with the correctional system
The service spans across 30 states and has been around for 9 years; this alone is enough to lend the venture credibility. You no longer have to deal with the cumbersome process of scheduling ‘in-person’ visits just to talk to a friend or family member who is being held in a correctional facility. Jpay covers state as well as county prisons. Here is a look at how you can open an account with the service, details on Jpay login and more.
Opening your Jpay account
For Jpay login, you will need to register an account with the service and for this, you will not only have to provide personal information, but also details about the inmate you want to contact. You will need to have the DOC ID assigned to the prisoner. If this information is not available, you can use the inmate search tool on the site to find prisoners in state penitentiaries and county jails across the country. To start the process, follow the instructions given below:
Step 1: To begin with, visit the homepage of the service at https://www.jpay.com/. Look around, so that you may understand what they offer and how their services can help you to keep in touch with a person who is serving time in a detention facility.
Step 2: Spot the form which asks you to enter the state of incarceration and the DOC ID of the inmate. This is right next to the graphics. Provide this information and click on the button that says “next”
Step 3: You will be redirected to a page that has the name of the prisoner that corresponds to the DOC ID provided by you. If this is the person you are looking for, click on the name and you will be taken to the registration form.
Step 4: Furnish your email address and provide a password for your account. Then, choose a security question from the dropdown list and add the answer to the form.
Step 5: Check the box you see on the next line to agree with the terms and conditions of the site and finally use the “register” button.
Once you your account formalities are handled, you will have access to the dashboard of services. Take your pick from here and make the required payments.
Using you Jpay account
For subsequent Jpay login, you will need to go back to the homepage of the site at www.jpay.com. Check out the bright green “login” button on top of the page. Click on it to access the Jpay login form. You will be asked to provide your email address, which is used as the signin ID and your password.
It is also possible to use Jpay with your mobile devices. To get a phone appropriate app, check out the menu to your right. Find the link that reads “Jpay goes mobile”. In the article, you will find details on how to download applications and instructions on installation and use.
Password recovery for Jpay login
Right below the log in form, you will find two links in blue: the first says “forgot your email address” and the second reads “forgot your password”. Pick this second link and then follow the steps given below:
Step 1: You will see a form in front of you where you will be told to type in your email address. Provide this information and click on “continue”.
Step 2: At the next stage, you will be asked to answer the security question chosen by you. Type in the answer and click “continue” once again.
Step 3: You should now see the password reset form. Type and retype your password to set it.