InContact is a cloud software that offers a comprehensive set of tools and integrations that businesses can use to achieve their customer experience goals. The Customer Interaction Cloud creates better engagement and productivity. Let’s show you how to inContact Login.
The software makes it easy for organizations to create stand-out customer experiences while meeting key business metrics. Businesses that are looking for scalable and reliable customer solutions should register and create an inContact account.
How to Sign Up
It is important to determine whether you want to sign up as an inContact agent or a supervisor. An agent account is designed to streamline workflow, optimize collaboration with contact center and personalizing interactions with customer data.
On the other hand, a supervisor account improves the ability to manage the agents’ performance, optimizes real-time monitoring and simplifies the management of skill proficiencies.
It is important to note that regardless of the account you chose, the sign-up procedure is the same.
You will be required to fill in your relevant contact information. This includes:
· First name
· Last Name
· Role: Here, you will specify whether you are signing up as an agent or supervisor.
· Valid email address
· Mobile phone number
Thereafter, you will be required to check two boxes that will give you the following options:
o I understand that I will deal with real Business Unit Data
o Remember Business Unit Information
As such, it will be easy to remember any sensitive information. Afterward, you will be required to click on the submit button in order to complete your account creation process.
How to inContact Login
In order to access your account, you will have to go through the incontact login process. You will be required to type in the valid boxes, the username, and password that you chose during the sign-up process. This is applicable when logging in through the central portal.
However, on the inContact partner portal, you will be required to log in using your email address and password. You can alternatively log in through social media accounts such as Facebook and Twitter.
Always use a valid email address during your incontact login process. However, on a personal computer, you can always tick the Remember Me box in order to log into your account automatically at all times.
Retrieving Your Password
When you forget your account password, do not panic. inContact makes it quite easy to retrieve your password. You will be required to click on the Forgot Password button which is located at the bottom-right side of your login page. Thereafter, you will automatically end up on a page that will allow you to easily retrieve and reset your password.
You will be instructed to enter the username or password that you used during your account creation process. Once this information is typed in the required box, you will click on the send instructions box. The password reset instructions will instantly be sent to the email associated with your account. After receiving the details, you can change your password to a combination of letters or numbers that you will easily remember.
Overtime, inContact has become a proven, global technology leader. Having the largest reach of serving hundreds of businesses, do not leave yours behind. Create an account and reap the benefits of this cloud solution!