An insurance provider that is active across 19 states in the country, Acuity Insurance operates across Midwestern United States. The company may not be one of the largest coverage providers in the nation but they have been consistently heralded for their excellent commitment to customer service and operational excellence. An Acuity login will only be required if you have bought a policy from the company or are interested in being one of their agents.
As a new customer, you could simply use their website without registering for an account. The website offers two services to new customers; you will be able to get quotes as well as find a representative of Acuity in your area who will be able to get you additional information on Acuity products that you may be interested in and answer all the questions you have.
The types of insurance that Acuity offers
The company brings the entire spectrum of insurance products to the table; from auto coverage to identity theft covers and from commercial policies to personal and life insurance, you can find all of these from Acuity. In fact, clients of Acuity are quick to rave about the simplicity of the products offered by the company.
The terms and the features of the policy as well as the extent of coverage offered are all clarified to the customer. In particular, auto insurance from Acuity is deemed less complex than car policies offered by most other insurance providers. Although you can find all product related information through the website of the company, to buy the policy, you will have to get in touch with one of their agents.
You can find an agent of Acuity who works locally by using the tool at https://www.acuity.com/acuityweb/ym/aglocentry.xhtml. In the form given on this page, fill in your contact details and you will get a listing of the agents who work in your area.
The Acuity Advantage
• Because Acuity has a network of hundreds of agents, you can expect nothing less than superlative customer service
• For all those questions that the website cannot answer, it is always possible to get in touch with an agent in your area or speak to a representative of the company over the phone.
• Multiple insurance products for personal, commercial and automobile coverage requirements all available under one roof
• Acuity works across 19 states and has a strong agent base of 900 independent agencies
• Customer service through mail as well as phone
• Competitive insurance pricing
• Extended coverage and simplistic explanation of the extent of protection offered
OK, I have bought an insurance policy from Acuity, now what?
Although you don’t mandatorily need to have an Acuity login once you have made a purchase from the company, registering for their online account does come in handy. For one, you will be able to make your premium payments online. Also, claim filing can be done through the website. Furthermore, with Acuity login details, you will be able to view all your coverage related information online; this includes details on billing status, claim history and more.
Moreover, once you register on the Acuity website, you will be able to print out your policy instantly, including your auto insurance card. So, here are the simple steps that you need to follow to get your very own Acuity customer account:
Step 1: Go to the registration page at https://www.acuity.com/sso/public/policyRegistration.xhtml. You will find that at the onset, you are only required to provide policy related details such as policy number, zip code and your agency ID. All of this information can be found on correspondence received from the company. For instance, you can find the details required in the policy summary, in the payment remittance slip as well as common policy declarations. The information will be at the top of the form along with other identifier data such as your name.
Step 2: Fill in the 7 character policy number and the alphanumeric agency code of the insurance agent who sold you the policy along with your zip code. Make sure that the information is entered correctly or you will get an error message. Click on the “continue” button to go the next page.
Step 3: Now, you will be asked to furnish personal information, including your name and date of birth and complete address. Remember, these details have to match those on your policy.
Step 4: You will also be told to provide additional contact information such as your phone number and your email ID. Ensure that you use a valid email address because this will be required to reset the Acuity login pass code if you happen to forget or lose it.
Step 5: As a second layer of protection, you will also be asked to choose a security question and save its answer in the system. This is again being done so that clients can rest their passwords, if need be. Complete the form and submit the information to finish the account registration procedure.
How to use your Acuity account?
Go to the homepage of Acuity at https://www.acuity.com. To your left, you will find the login form. Fill it and click on the black “login” button to get access to your account dashboard. Although you will be able to navigate to the claim filing and bill payment sections from within your dashboard, if you do not want to check your account summary, it is always possible to access these facilities directly. For this, use the following urls:
Claims: Click on the tab that says “report a claim” which is right next to the login form. You can also use the navigation bar at the top of the page. Click on the last tab that says “claims” and you will see a dropdown menu from where you can choose the policy type for which you would like to file the claim. Alternatively, you could simply go to https://www.acuity.com/acuityweb/claims/reptclaimmenu.xhtml.
Payments: Just like claim filing, you will also see the button for bill payments right next to the login form. Click on this or choose the “pay my bill” option in the navigation bar. From the dropdown menu, you can choose to view your bill, make the premium payment or go to the FAQ page for payments. A direct approach would be to go to https://www.acuity.com/polpay/selectMain.faces.
At this point, there is no mobile app for accessing Acuity client accounts. However, you can open the homepage of the company in your mobile browser and then use your Acuity login information as you always do.
Recovering lost Acuity login password
There are two options offered on the site for password recovery, you can choose to have the password hint delivered to the email account that you registered with or you can get instant access to your dashboard after answering your secret question. Once you are inside the member’s area, resetting the password will only take a few clicks. This is what you need to do to start the password recovery process.
Step 1: Go to the homepage and find the password recovery link which is marked with the words “Forgot login ID or password“. Click on it and you will be taken to the password recovery form. Note that if you have forgotten your login ID, you will not be able to get it online. For this, you will have to contact the company help desk at 1.800.242.7666 ext. 4357.
Step 2: Once you have the password recovery form in front of you, type in your login ID and the email address that you used when signing up for the online facility.
Step 3: Choose the password reset process; right below the form, you will find two buttons. The first says “email my password hint” and the second one reads “answer challenge question“. Click on the applicable button.
Step 4: If you have chosen the first option, you should receive a message from Acuity in your mail inbox in about 2 minutes. Open the mail to find your password hint. If this does not help to jog your memory, you can always go back and choose the second option.
Step 5: For those of you who go for the challenge question, you will be redirected to the next page where you will see the question. Insert the answer in the field provided for it and click on “submit“. If the answer is correct, you will be taken to your dashboard.